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If you are not satisfied with your online purchase or you find a manufacturing defect, please return the item for exchange or credit. Items returned for credit or refund, other than defective products, are subject to a 15% restocking fee. All returns must be made within 30 days of original purchase and be in original packaging and unused.
The following steps will ensure a smooth return:
1. Find your original invoice that came with the product.
2. Contact our Customer Service Department at 1-800-544-4761 for return instructions and proper procedures.
3. Re-pack the items securely in the original packaging, include a copy of your original receipt and apply a shipping label (to the return address below) and your return address.
4. Ship prepaid via USPS w/ Delivery Confirmation, FedEx Ground or UPS. Please retain your tracking number.
5. Shipping and handling charges are not refundable.
Return to:
Flowmaster Inc.
Attn: RMA# (put your return number here)
1500 Overland Court,
Sacramento, CA 95691
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